Can I change my order after submitting it?

Contact [Business Name] as soon as possible if you need to request a change.Whether an order can be changed may depend on its status, shopping progress, product availability, and scheduled service time.Contact Us →

What if I need to cancel?

Cancellation and refund terms depend on when the request is received and the status of your order.Please review our current cancellation and refund terms before ordering.View Refund Policy →

FREQUENTLY ASKED QUESTIONS

Questions About Grocery Service?

Find answers about ordering, grocery availability, delivery, pre-arrival service, fees, and special requests.

Still need help? We're happy to answer questions about your stay. Contact Us →

ORDERING

Ordering & Groceries

DELIVERY

Delivery & Your Stay

PRICING

Prices & Service Fees

SPECIAL REQUESTS

Need Something You Don't See?

ORDER CHANGES

Changes & Cancellations

Contact Us →

faded image of mountain area with a lake in front

Have a location question, special grocery request, or something we haven't answered here?

Send us a message and we'll be happy to help.

FREQUENTLY ASKED QUESTIONS

Questions About Grocery Service?

ORDERING

Ordering & Groceries

How far in advance should I place my order?

Can I order both Costco and everyday groceries?

Are the exact brands and products shown guaranteed?

DELIVERY

Delivery & Your Stay

Where do you deliver?

Can my groceries be ready before I arrive?

What information do you need for delivery?

What if my arrival time changes?

PRICING

Prices & Service Fees

Are grocery prices always the same as the prices shown online?

Are there additional service or delivery fees?

SPECIAL REQUESTS

Need Something You Don't See?

What if I can't find a grocery item in the online store?

Can I send my own grocery list or share a list from another store?

ORDER CHANGES

Changes & Cancellations

Can I change my order after submitting it?

What if I need to cancel?

Still Have a Question?

[Business Name]

VACATION GROCERY SERVICE